Same mall, disconnected lists
Shoppers re-register per store; operators lack a shared, permissioned view.
Retail · mall & complex membership
Mall membership that connects tenants without stealing their guests
For shopping centres and large retail complexes: connect tenant membership under clear boundaries, observe footfall and spend signals the operator is entitled to use, and keep each merchant’s guest list with that merchant. Alliance identity can be recognised across tenants without transferring relationships.
Frictions
What this vertical usually needs to fix
Traffic without ownership
Campaign guests leave with the marketplace, not the centre.
Heavy, slow to roll out
Hard for SMEs tenants; neighbourhood local-life synergy stays weak.
Flow
In-store redemption → membership
01
Guest shows alliance identity
One identity recognised across participating tenants.
02
Tenant confirms in-store redemption
Real purchase or visit at that shop.
03
Bind this-tenant relationship
Each shop keeps its own membership boundary.
04
Operator views by permission
Centre-level dashboards only where access is granted.
What you get
Operating base that keeps guests with the merchant
- Tenant lists stay with each merchant—not pooled as a free-for-all
- Cross-tenant recognition without transferring relationships
- Optional operating records for footfall / spend signals the operator may use
- No software monthly fee for merchants to connect
- Optional AI storefronts for tenants from confirmed facts
Compare
Platform lists vs this-venue membership
Centre owns everything
Tenants fear list siphoning; SME rollout is slow.
Guests leave with the app
Hard to build lasting centre–tenant–guest ties.
Boundaries first
Recognise across tenants; each shop keeps its list.
Optional add-ons
Operating records + AI storefront
Same membership boundaries; optional records and a merchant-confirmed public store page. Indexing is decided by search engines.
Operating records
Checkable redemptions for rhythm and follow-up.Operating records →
AI storefront
Preview first; public only after confirmation.AI store site →
FAQ
Before connecting
Who is the contracting party—landlord or tenants?
Either model can apply; org and data scope are confirmed at onboarding.
Can the mall see every tenant’s members?
No free-for-all. Other merchants cannot take a shop’s list; operator views follow agreed permissions.
Cost for tenants?
No software monthly fee to connect. Campaign outcomes still depend on operations and channels.
Works with existing POS?
Membership uses a phone code; whether to adjust POS flow depends on enabled features.
Connect tenants with clear boundaries—build mall membership the right way
Log into the merchant console and follow the on-screen steps.
Merchant login